AALL Management Institute

Includes a Live Event on 03/23/2021 at 5:45 PM (CDT)

  • Register
    • Early bird pricing available!
    • Non-member - $675
    • Individual Member - $449
    • Student Member - $449
    • Retired Member - $449
    • Regular Price after 02/15/2021 11:59 PM
    • Non-member - $749
    • Individual Member - $499
    • Student Member - $499
    • Retired Member - $499

Managing competing priorities in unprecedented times calls for new skills. The AALL Management Institute will be held this year as a virtual event. The institute prepares managers to thrive in uncertainty, confidently navigate conflict, and build commitment to strategic goals, and equips them with managerial leadership practices to impact culture and inspire change. The institute will feature experts in mind science research and management. Learn creative solutions to handle evolving workplace dynamics, exploring topics such as implicit bias, inclusive communication, managing multi-faceted team environments, and more.

Managers (including aspiring managers) will have the opportunity collaborate with colleagues from across the country, learn in a small group setting, and develop techniques that have long term value and impact.


  • Management vs. Leadership /Responsibilities of Managers
  • Managing Remote and Hybrid Workplace Dynamics
  • Creating and Maintaining Organizational Culture
  • Training on Implicit Bias
  • Inclusive Decision-making and Consensus-building
  • Strategies for Improving Conflict/Constructive Conversations
  • Professional Development Planning

WHO SHOULD ATTEND: Law librarians and legal information professionals seeking improve management capabilities and skills (including firm, academic, government and other organizations)


  • Yolonda Harrison, Perception Institute
  • Jessica MacFarlane, Perception Institute
  • Jessica Swenson, University of Wisconsin-Madison, Learning and Talent Development
  • Maureen Sullivan, Organization development consultant


  • David S. Mao, Georgetown University Law Center 
  • Cynthia Brown, Littler Mendelson, P.C. 
  • Joe Lawson, Harris County Law Library

AALL BODY OF KNOWLEDGE DOMAINS: Professionalism + Leadership At Every Level, Management + Business Acumen

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Participation is limited. The virtual management institute will be held online with live facilitated sessions, scenarios, and large and small group breakouts on March 23–242021 from 11:00 a.m. – 4:15 p.m. CDT. There will be optional networking opportunities for institute participants immediately following the sessions.

The early-bird price is $449 for AALL members and $675 for nonmembers through Feb 15.  The regular price is $499 for AALL members and $675 for nonmembers through the March 15 registration deadline.

A pre-course survey will be sent to participants in preparation for the diversity and inclusion segments. Students who attend and complete the requirements will receive a course certificate. Institute participation includes but may not be limited to participation in live sessions and online discussion and completion of in-session coursework/assignments/assessments.

You may cancel in writing by March15 to elearning@aall.org. You will be refunded your registration fee minus a 15% administrative charge. Cancellation requests received after the deadline will not be eligible for a refund. No-shows will not be eligible for a refund. If you have any questions, please contact AALL Director of Education Celeste R. Smith for more information.

By attending the program, you agree that AALL, its employees, contractors, and volunteers, may photograph, videotape or audiotape you during the program (for access by attendees). Your photo, video, audio, likeness, or image may be used by AALL for promotional or related purposes with no remuneration to you. Attendees are expected to follow the rules outlined in AALL’s Meetings and Events Code of Conduct.

Please contact AALL at elearning@aall.org by March 15, 2021 if you would like to request live captioning services.

This continuing professional education opportunity is sponsored by the American Association of Law Libraries in partnership with Thomson Reuters.

Deputy Director of Programs and Assessment /Perception Institute

Yolanda HarrisonYolonda is the Deputy Director of Programs and Assessment at Perception Institute -- a consortium of researchers, advocates, and strategists who translate cutting edge mind science research on race, gender, and other identities into solutions that reduce bias and discrimination. Since joining the consortium in 2015, Yolonda has collaborated with a variety of organizations to develop and implement data-driven strategies designed to promote belonging. Yolonda's prior experience includes serving as the inaugural Director of the Office of Diversity and Inclusion at the Benjamin N. Cardozo School of Law and the Director of Student Services, Diversity, and Inclusion at Seton Hall University School of Law. She has also worked for the legal divisions of Dignity Health and Thomson Reuters; and held Law Librarian positions at Seton Hall University, North Carolina Central University, and Florida International University.

Yolonda received a joint Juris Doctor and Master of Library Science, summa cum laude, from North Carolina Central University. She received a dual Bachelor of Arts in Communication Studies and African American Studies from the University of North Carolina at Chapel Hill. Yolonda is currently admitted to practice in New York.

Senior Research Director/ Perception Institute

Jessica MacFarlaneJessica is the Senior Research Director at Perception Institute, where she conducts original research studies and translates findings on the science of implicit bias, racial anxiety, and stereotype threat. She regularly leads workshops on these concepts with stakeholders in education, criminal justice, social services, health care, and other workplaces.

Jessica's career has focused on using scientific data to promote equity. She has a research background in the fields of psychology, HIV prevention, and harm reduction, and has been published in numerous academic journals. At Perception Institute, Jessica has co-authored reports such as The ‘Good Hair' Study: Explicit and Implicit Attitudes Toward Black Women's Hair (Perception Institute, 2017), The Science of Equality in Education: The Impact of Implicit Bias, Racial Anxiety, and Stereotype Threat on Student Outcomes (Perception Institute, 2017), and The Science of Equality, Volume 2: The Effects of Gender Roles, Implicit Bias, and Stereotype Threat on the Lives of Women and Girls (Perception Institute, 2016), and articles including “Our Brains & Difference: Implicit Bias, Racial Anxiety, and Stereotype Threat in Education” (CSEE Quarterly, 2016).

Jessica holds a Master of Public Health from Columbia University's Mailman School of Public Health. She earned Bachelor of Arts in Psychology and Spanish from Duke University.

Employee Learning Programs Manager in Learning and Talent Development / University of Wisconsin-Madison

Jessica SwensonJessica is the Employee Learning Programs Manager in Learning and Talent Development at UW–Madison. She's been teaching leadership and professional development courses for 18 years while consulting with and coaching employees, supervisors, and managers on a variety of topics. She now manages a remote team and led the effort to convert the entire portfolio of face-to-face professional development offerings to online formats, maintaining a satisfaction rating greater than 90%. A graduate of UW–Madison, she has facilitated many conference workshops for UW–Madison professional development conferences as well as the Leadership Sun Prairie program. She has served as co-chair for the Leadership @ UW–Madison initiative to bring a common language and understanding of leadership to campus. She has managed Performance Management for a national organization and consults with campus units on how to best write performance objectives, hold continuous feedback conversations, and write effective summative performance reviews to encourage a wholistic performance management culture.

Organization Development Consultant / Maureen Sullivan Associates

Maureen SullivanMaureen is an educator and organization development consultant whose practice focuses on the delivery of consulting and training services to libraries and other information organizations. She has extensive experience as a consultant on organization development, strategic planning, management skills development, leadership development, introducing and managing organizational change, organization and work redesign, establishment of staff development and learning programs for today's workplace, revision of position classification and compensation systems, and the identification and development of competencies.

She has presented several programs at AALL conferences and institutes, including AALL's Management Institute. Maureen has served as a consultant to libraries including Vermont Law School, Harvard Law School, the University of Connecticut Law School, Georgetown University Law School, and the Boston College Law School. She serves as faculty for the annual Harvard Leadership Institute for Academic Librarians (LIAL) and is a professor of practice in the new Ph.D./Managerial Leadership in the Information Professions program at the Simmons College Graduate School of Library and Information Science. She received her MLS degree from the University of Maryland.

Associate Vice President for Administration and Chief Operating Officer / Georgetown University Law Center

David MaoDavid S. Mao has been Associate Vice President for Administration and Chief Operating Officer at Georgetown University Law Center since February 2017. In that capacity he has oversight for the administrative and strategic decisions related to Law Center operations. David joined Georgetown Law after 11 years at the Library of Congress, where he served in roles including Law Librarian of Congress, Deputy Librarian of Congress, and Acting Librarian of Congress between the terms of James Billington and Carla Hayden. An AALL member for many years, he has held a variety of leadership positions including Treasurer and member of the Executive Board.

Senior Director of Research Services / Littler Mendelson P.C.

Cynthia BrownCynthia Brown is the Senior Director of Research Services and leads a team of research librarians, assistant librarians and interns to provide the firm's lawyers and clients with the research resources they need to succeed.

Cynthia is part of the firm's knowledge management leadership team and is involved daily in the Knowledge Management Department's efforts to develop innovative systems, procedures and workflows. She reports directly to the firm's Chief Knowledge Officer.

She manages and creates roadmaps for the collection of critical data, sifting of data for relevance and preparing that data to be pushed out to the right people at the right time. She also oversees all of the firm's research-vendor relationships, utilizes analytics to determine which tools are needed to maintain the relationships and gathers important data for negotiations. In addition, Cynthia investigates new research and technology tools to ensure that the firm has cutting-edge resources.

Deputy Director / Harris County Law Library

Joe LawsonJoe Lawson focuses on removing barriers to legal information for everyone involved in the legal system. He works with community partners, including courts, bar associations, and legal aid organizations, to expand access to information for self-represented litigants and the local legal community. To fulfill the Law Library's public education mission, Lawson works with area universities and government internship programs to create new learning opportunities for law, paralegal, and criminal justice students. He also led the initiative to create the Law Library's Legal Tech Institute, which offers a collection of free, public classes designed to help self-represented litigants and small firm attorneys learn the tech they need to access and use digital legal information.



This continuing professional education opportunity is sponsored by the American Association of Law Libraries in partnership with Thomson Reuters.

Contact Celeste R. Smith, AALL director of education, via email or 312.205.8032 for more information