Managing Your Work Environment (Virtual Course)
- Registration Closed
Each week of this virtual four-week professional development course will cover an aspect of interpersonal and/or team development essential for effective management. The first three weeks are similarly structured and provide participants with an asynchronous overview video, reference material, an interactive discussion board prompt designed to facilitate peer learning, and a reflective practice essay or video that will allow for thoughtful consideration of the week’s key points. The final week will feature a real-time virtual group wrap-up moderated by our facilitator.
VIRTUAL COURSE SCHEDULE:
- Pre-Course Work / Welcome, Overview, Objectives, Expectations: Asynchronous video now available
- Week One / Working in Teams: Asynchronous video now available
- Week Two / Presenting Your Ideas: Asynchronous video available now
- Week Three / Valuing Inclusivity, Civility, and Respect in the Workplace: Asynchronous video is now available
- Week Four / Wrap-Up And Facilitated Group Session: Facilitated live group session will be held on Tuesday, October 4, 2022 at 11:00 a.m. - 12:00 p.m. CDT
TARGET AUDIENCE: All librarians and legal information specialists seeking professional development on interpersonal and team development skills essential for effective management.
- Participants will understand personal work styles and develop skills related to reflective practice, mindfulness, and workplace wellness.
- Participants will learn oral presentation skills and strategies that will help verbally communicate ideas and improve communication patterns.
- Participants will develop techniques to prevent, negotiate, and effectively work through conflict with inclusivity, civility, and respect.
- Overview Videos: The overview video provides background information and recent information on the topic discussed throughout the week.
- Reference Materials: This material will vary each week and will include things like short readings, TedTalks, podcasts, and others.
- Discussion Board Prompts: We will use a discussion board (listed in the weekly session as: Share with your peers) to share ideas and encourage peer interaction throughout the course. Each week, I will post a question to the discussion board that encourages participants to think critically about how the reference material aligns with personal and professional experiences. Participants are encouraged to comment on each other’s posts in ways that simulate in-person dialogue so that we can begin building rapport within the group.
- Reflective Practice Essays & Videos: As professionals it is essential for us to develop ‘reflection’ as a habit of mind and make it a part of our regular routine (on a daily basis if possible). It is important to periodically pause, sit back, and think about the highlights of our experiences and learning that have created excitement, generated enthusiasm, presented challenges, identified dilemmas, produced uncertainties, or opened new ways of thinking. In this class, you will have opportunities to reflect on various activities and experiences that are intended to enrich and extend the assigned readings (listed in the weekly sessions as: Reflect on your learning).
FACILITATOR: Judith Millesen, PhD, Director of Strategic Planning, Fundraising, and Capacity Building, Association Options
CANCELLATION AND OTHER POLICIES: Cancellations and refund requests must be made in writing to email@example.com prior to September 12, 2022.
PRE-COURSE WORK / WELCOME, OVERVIEW, OBJECTIVES, AND EXPECTATIONS
This session will establish the course objectives and review what participants can expect of the instructor as well as what the instructor expects of participants. There are two important elements of this course: The first is to approach the work with the right mindset; to that end attendees will be asked to watch a short video and read a brief article on the Growth Mindset. The second aspect of this course is reflection. John Dewey said, “We do not learn from experience . . . we learn from reflecting on experience.” There is also a short reading on the importance of reflection in improving professional practice. Asynchronous overview video now available in Contents tab.
WEEK ONE / WORKING IN TEAMS
This week we will explore elements of a high-performing work team, the common stages of team development, causes of team dysfunction, and the primary types of teams organizations establish to achieve specific work goals. Additionally, we will talk about how your personal work style along with skills related to reflective practice, mindfulness, and workplace wellness can be harnessed to help teams achieve a high level of performance. Asynchronous overview video now available in Contents tab.
Key topics will include:
- Leading and participating in productive work groups
- Mindfulness at work
- Understanding your personal work style
WEEK TWO / PRESENTING YOUR IDEAS
While many people are more comfortable presenting their ideas or asking for something they need in written form, it is also essential to develop the oral presentation skills that will help you verbally communicate your thinking with confidence and clarity. No doubt, developing effective communication strategies is more complex than can be adequately covered in one week, however, this introduction is designed to provide attendees with a few strategies to both understand and improve their communication patterns. Asynchronous overview video will be posted on Tuesday, September 20, 2022.
Key topics will include:
- Knowing your audience and crafting your message
- Leveraging your personality
- Empathy and communication
WEEK THREE / VALUING INCLUSIVITY, CIVILITY, AND RESPECT IN THE WORKPLACE
The ability to resolve conflict between colleagues or team members, deliver unexpected or bad news, or negotiate with a colleague or stakeholder is key to moving things forward and getting things done. In this session, we will identify common causes of organization conflict and discuss how our natural tendencies in the face of conflict can get in the way using conflict as a pathway to improve learning. We will also share strategies and techniques to prevent, negotiate, and effectively work through conflict. Asynchronous overview video will be posted on Tuesday, September 27, 2022.
Key topics will include:
- Understanding inclusivity, civility, and respect
- Examining personal interaction style
- Improving organizational civility
WEEK FOUR / WRAP-UP AND FACILITATED GROUP SESSION
While there is a tremendous benefit to online courses, particularly for those with busy schedules and multiple competing expectations and demands, there is also value in human connection and real-time interaction. While logistics prevent an in-person meeting, this professional development short-course will conclude with a virtual one-hour facilitated session where we will collectively reflect on our learning, share personal insights, and develop tangible next steps regarding how we will each apply something we have learned to our professional lives. Facilitated live group session will be held on Tuesday, October 4, 2022 at 11:00 a.m. - 12:00 p.m. CDT.
Judith Millessen, PhD
Director of Strategic Planning, Fundraising, and Capacity Building
Judy Millesen worked for 10 years as a professional fundraiser, first in a community-based social service agency and then at a state university. She left professional practice to earn a PhD in public administration and has spent the past 25 years as a faculty member and working as a consultant to nonprofit organizations across the country.
Millesen’s research, teaching, and community work make a strong link between theory and practice, building both using the gifts each have to offer. Specifically, she focuses on nonprofit administration and capacity building with special interests in board governance, community philanthropy, and group facilitation and dialog. She has served as a consultant to social service organizations, arts and cultural institutions, community foundations, and government agencies. Millesen received her MPA from the University of Hartford and her PhD in public administration from the University at Albany (SUNY).